Bangkok (Thailand) – June 27, 2017 (travelindex) – Best Western Hotels & Resorts is celebrating after 13 of its Asian hotels achieved the 2017 TripAdvisor Certificate of Excellence. Reflecting the company’s proud commitment to guest satisfaction and service excellence, Best Western hotels in Thailand, Japan, The Philippines, Indonesia and Myanmar all achieved the Certificate of Excellence, which is awarded to hotels that consistently earn great reviews and ratings from travelers on TripAdvisor, the world’s biggest travel site.
These award-winning hotels include city hotels and beach resorts and cover three of Best Western’s brands: Best Western, Best Western Plus and Best Western Premier. The full list is as follows:
1. Best Western Premier Bangtao Beach Resort & Spa, Phuket (Thailand)
2. Best Western Premier Amaranth Suvarnabhumi Airport, Bangkok (Thailand)
3. Best Western Premier Sukhumvit, Bangkok (Thailand)
4. Best Western Royal Buriram Hotel (Thailand)
5. Best Western Patong Beach, Phuket (Thailand)
6. Best Western Plus Wanda Grand Hotel, Bangkok (Thailand)
7. Best Western Okinawa Kouki Beach (Japan)
8. Best Western Okinawa Onna Beach (Japan)
9. Best Western Boracay Tropics Resort (The Philippines)
10. Best Western Plus Lex Cebu (The Philippines)
11. Best Western Premier La Grande Hotel, Bandung (Indonesia)
12. Best Western Green Hill Hotel, Yangon (Myanmar)
13. Best Western Chinatown Hotel, Yangon (Myanmar)
“We are thrilled that so many of Best Western’s hotels in Asia have received the TripAdvisor Certificate of Excellence, said Olivier Berrivin, Best Western’s Managing Director of International Operations – Asia. “At Best Western, we pride ourselves on providing the highest levels of customer service. To receive such a resounding vote of confidence from our guests is truly gratifying.”
“Exceeding our guests’ expectations is the overriding goal of every Best Western hotel. The TripAdvisor Certificate of Excellence awards are a genuine reflection of guest satisfaction and, therefore, a true reflection of our hotels’ performance. It is fantastic that these excellent hotels are now getting the public recognition they deserve,” Olivier added.
The Certificate of Excellence accounts for the quality and quantity of reviews submitted by travelers on TripAdvisor over a 12-month period. To qualify, a hotel must maintain an overall TripAdvisor “bubble rating” of at least four out of five, have a minimum number of reviews and must have been listed on TripAdvisor for at least a year.
About Best Western Hotels & Resorts:
Best Western Hotels & Resorts headquartered in Phoenix, Arizona, is a privately held hotel brand with a global network of 4,200* hotels in more than 100* countries and territories worldwide. Best Western offers seven hotel brands to suit the needs of developers and guests in every market: Best Western®, Best Western Plus®, Best Western Premier®, Executive Residency by Best Western®, Vīb®, BW Premier Collection® and GLō®. Now celebrating more than 70 years of hospitality, Best Western provides its hoteliers with global operational, sales and marketing support, and award-winning online and mobile booking capabilities. Best Western continues to set industry records regarding awards and accolades, including nearly sixty percent of the brand’s North American hotels earning a TripAdvisor® Certificate of Excellence award in 2016, Business Travel News® ranking Best Western Plus and Best Western in the top three upper-mid-price and mid-price hotel brands for three years in a row, and Best Western receiving five consecutive Dynatrace® Best of the Web gold awards for best hotel website. Best Western has also won eight AAA®/CAA® Lodging Partner of the Year awards, recognizing the brand’s commitment to providing exceptional service and great value to AAA’s 56 million members in the U.S. and Canada. Nearly 30 million travelers are members of the brand’s award-winning loyalty program Best Western Rewards®, one of the few programs in which members earn points that never expire and can be redeemed at any Best Western hotel worldwide. Best Western’s partnerships with AAA/CAA and Harley-Davidson® provide travelers with exciting ways to interact with the brand. Through its partnership with Google® Street View, Best Western is the first major company of its size and scale to launch a virtual reality experience for customers, setting a new industry standard and reinventing how guests view hotels.
* Numbers are approximate, may fluctuate, and include hotels currently in the development pipeline.
Marketing Communications Department
Best Western Hotels and Resorts – Asia
Tel: +66 2 656 1260